How to reach the team
Contact
Startup MRI is operated by one person. There is no sales department, no marketing automation, and no support tier system. There is one operational email, monitored by a real person.
Last updated · August 23, 2026
Quick answer
The single channel
Everything — support, corrections, data requests, partnerships — goes through the same operational email. Replies are sent by a real person within a few business days. There is no phone number, no contact form, and no live chat.
Send everything to the address below. Including the relevant URL or report ID with your message shortens the response time considerably.
Replies usually arrive within 2 business days. Longer messages may take up to a week. We do not currently staff weekends or public holidays.
What we can help with
The address below is the right channel for each of these topics.
Support — analysis did not run, report did not load
Include the report URL or the rough time you submitted. A short description of what you expected versus what happened is enough; we can usually diagnose from there.
Content correction — claim is wrong, citation is broken, example is unfair
Include the article URL and the specific sentence you want us to look at. Corrections are reviewed and, where warranted, posted publicly on the editorial-policy page.
Data request — copy, deletion, or correction of a stored report
Include the report URL or the rough time you submitted. We respond within 30 days. See the Privacy Policy for the full set of rights.
Partnership or press inquiry
Send a one-paragraph description of the project, the proposed collaboration, and any deadline. We respond to partnership inquiries that are aligned with the publication's editorial principles; we decline the rest.
What we cannot help with
Some messages we receive are best answered elsewhere. Listing them here so you can find the right answer faster.
- Investment, fundraising, or pitch-deck review — Startup MRI is a validation tool, not an investor-introduction service.
- Legal, tax, or accounting advice — we are not qualified, and the report is not a substitute for a licensed professional in any jurisdiction.
- Generic marketing or SEO services — Startup MRI does not sell links, sponsored reviews, or paid placements.