Template
Problem interview
Find out whether the problem you have named is real, recent, and acute — and whether the prospect already spends time or money working around it.
Use when
Your primary risk is market demand, problem definition, or founder-fit (you are not the user). You can reach 5 ICP-matched people in 7 days.
Don't use when
Your primary risk is build complexity, distribution channel, or monetization. Run a different template — interviews won't answer those questions.
4 steps
- Write a one-sentence problem statement(~30 minutes)
- Recruit 5 ICP-matched people(~240 minutes)
- Run five 30-minute interviews(~180 minutes)
- Synthesize and decide(~90 minutes)
Common mistakes
- Asking 'would you use this?' — that is a sales question, not a discovery question. Use 'tell me about the last time' instead.
- Pitching your solution in the first 10 minutes — the founder learns nothing about the buyer's reality.
- Recruiting friends-of-friends who would be polite. They will say yes to anything.